1C Agent · AI-ops

1C Agent — a permission-based AI layer over 1C ERP

1C is the dominant ERP platform in the Russian-speaking market. 1C Agent lets managers work with it in plain business language: an AI layer on Claude with role-based permissions, plan-review flows and a full audit trail — managers get safe self-service actions, developers stop drowning in routine tickets, and the 1C core stays untouched.

Results across three deployments: typical development tickets close 4.2× faster, managers get answers in minutes instead of days, and every AI action is logged and reversible. The product targets the Russian market, so the full case study is in Russian.